In our opinion it goes without saying that the best advice is born out of personal experience. We believe that simply having experience of a destination is not nearly enough. One trip to Tanzania does not make you an expert – far from it!
Meet the duo behind Yellow Zebra – childhood friends and YZ co-founders Julian and Rory. Want to know the story behind the company? Ever wondered about the name Yellow Zebra? Discover the key inspiration behind this conservation-conscious safari company.
We have always employed the best specialists. We are very proud to say that our sales team is one of the most experienced in the industry and made up entirely of professional safari guides, camp managers, and/or people born and raised in Africa. Together they have guided safaris across the whole of ‘Safari Africa’ and they’ve worked in some of the continent’s most famous camps and lodges. It is this experience that makes the difference – you are dealing with genuine experts at Yellow Zebra and this guarantees successful safari design.
Sales Support is the 'behind-the-scenes' department that works in the background to assist Sales. Members also oversee every client handover to our Operations team, to ensure there's a seamless customer experience. Additionally, Sales Support works with the Marketing Department to update client information as often as practicable, in order to tailor the Yellow Zebra experience throughout the client journey and to keep clients as informed as possible before departing for their safari vacation.
Once you’ve finished designing your trip with Sales, ‘Operations’ takes over. This team is in charge of ensuring your trip goes flawlessly whilst you are on the ground in Africa. The work of Operations is meticulous and is as important, if not more so, than planning the safari in the first place! The team comes from some of Africa’s best safari companies. Ops members have worked for the likes of &Beyond, Londolozi, Wilderness Safaris, Robin Pope Safaris, Great Plains Conservation, Alex Walker’s Serian, The Bushcamp Company, and Selous Safari Company. You're in safe hands!
This highly experienced and knowledgeable team’s responsibilities include managing brand perception, making sure YZ and our clients are the first to know about new flight routes and property openings, implementing a high-quality standard throughout the company, and leading the way in systems management.
'Google' Yellow Zebra, sign up to the newsletters, or check out the YZ social media channels – if you do, you’ll encounter the hard work that drives the Marketing Department. Day to day they coordinate all our technical and creative projects, from advertising to brochures and branding, to organising the annual YZ Photography Competition and press events, to publishing client blogs and photographs.
While the Operations team deals with the client side of payments, the Accounts department works with our suppliers to ensure a smooth process when dealing with companies on the other side of the world.
