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Susan

Susan

Operations Director

Susan’s vast product knowledge and experience of tour operating makes her a core member of our team taking responsibility for all pre and post departure arrangements for our clients, ensuring everything runs smoothly.

Susan's biography

Susan’s desire to travel started at a young age, exploding into life in her early twenties with a year-long backpacking trip through Asia and Australasia. From then on there was no escaping the travel bug and she sought out a career in the travel industry, joining a leading luxury Tour Operator where she was a key player in developing their worldwide tailor-made programme.  After 10 years creating tailor-made vacations she moved to product management, focusing on the development of the tailor-made product.  Susan has extensive personal travel knowledge and is our all-round expert on worldwide destinations having visited 24 countries within Africa, Asia, Latin America, Australasia, the Middle-East and North America. 

Most memorable experience

There are so many incredible experiences I could share with you, it’s impossible to pick one. Highlights include swimming and somersaulting with playful sea lions in the Galapagos Islands, witnessing the massive herds crossing the Mara River in the Northern Serengeti, watching the Northern Lights through bleary eyes in Saskatchewan, taking in the romantic view of the sun setting over Lake Pichola in Udaipur, swapping stories with the locals in Iran, and trekking through the stunning Tiger Leaping Gorge in China.  There have been so many ‘wow’ moments, the list goes on and on! 

Blog Posts by Susan

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  • "Again, I must say how much I appreciate all that Lauren and the rest of her team at Yellow Zebra have done to ‘Fix’ things. I had to put off our trip to Africa for a second year in a row as we are unable to get vaccinated from Covid 19 in time. Without hesitation, Lauren and her team were able to..."

    CRAIG trustpilot logo (3)

  • "We have now had to reschedule our proposed trip to Africa three times owing to the COVID-19 pandemic. Initially we postponed our trip by a year, which was organised without any fuss. This February it became apparent that we would have to alter our plans again. The Sales Manager was extremely help..."

    Sarah Drury trustpilot logo (3)

  • "Due to COVID we are in a second year of postponement for our trip to southern Africa. This is a trip for eight people and not our first trip with YZ. Although everyone is really excited to take this trip, we have been anxious and concerned about the risks and restrictions caused by the pandemic..."

    Bill Goodwin trustpilot logo (3)

  • "Working with Yellow Zebra has been amazing! I had specific requests for our safari and Emma went above and beyond to make sure I got the trip of my dreams. Emma was extremely thorough with the details of our entire trip, taking time with multiple phone calls and emails answering all my questions..."

    Breazeale, Julie trustpilot logo (3)

  • "My wife and I booked a safari to Rwanda through Yellow Zebra. The research and planning phases were an absolute pleasure due to the deep knowledge of the Yellow Zebra safari planners. We flew to Rwanda in March, 2020, and spent a night in Kigali. The next morning, we were on our way to our Lod..."

    Tom trustpilot logo (3)

Europe's Leading Safari Tour Operator 6 years in a row

  • europes leading safari tour operator 2015
  • EuropeLeadingSafariOperator2016
  • 2017 NEW europes leading safari tour operator 2017 winner shield 256
  • europes leading safari tour operator 2018 winner shield 256
  • europes leading safari tour operator 2019 winner shield 256
  • europes leading safari tour operator 2020 winner shield 256
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Tried & Tested

  • We have visited all the destinations we offer.
  • We use only the best suppliers and guides.
  • We offer unbiased opinions and honest advice.

Accredited & Bonded

  • Fully accredited and bonded under ATOL 10614.
  • Fully independent and owner run.
  • On standby 24 hours per day, 365 days per year.

Passionate Experts

  • Our consultants have lived and worked in Africa and have a real passion for what they do.
  • We offer fully bespoke and skilled itinerary design with a friendly and helpful approach.

Our Guarantee

  • Fair, consistent pricing.
  • No surprise credit card fees.
  • Skilled advice from real experts.
  • It’s that simple.

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