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Susan

Operations Director

Susan’s vast product knowledge and experience of tour operating makes her a core member of our team taking responsibility for all pre and post departure arrangements for our clients, ensuring everything runs smoothly.

Susan's biography

Susan’s desire to travel started at a young age, exploding into life in her early twenties with a year-long backpacking trip through Asia and Australasia. From then on there was no escaping the travel bug and she sought out a career in the travel industry, joining a leading luxury Tour Operator where she was a key player in developing their worldwide tailor-made programme.  After 10 years creating tailor-made vacations she moved to product management, focusing on the development of the tailor-made product.  Susan has extensive personal travel knowledge and is our all-round expert on worldwide destinations having visited 24 countries within Africa, Asia, Latin America, Australasia, the Middle-East and North America. 

Most memorable experience

There are so many incredible experiences I could share with you, it’s impossible to pick one. Highlights include swimming and somersaulting with playful sea lions in the Galapagos Islands, witnessing the massive herds crossing the Mara River in the Northern Serengeti, watching the Northern Lights through bleary eyes in Saskatchewan, taking in the romantic view of the sun setting over Lake Pichola in Udaipur, swapping stories with the locals in Iran, and trekking through the stunning Tiger Leaping Gorge in China.  There have been so many ‘wow’ moments, the list goes on and on! 

Blog Posts by Susan

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  • "I can't thank Lauren and her team at YZ enough for all they have done to guide us with our decisions regarding our Africa trip in these trying times. In July 2020 we had to make a decision to 'postpone or cancel' our trip. Going there was out of the question. Everything was on hold around the wor..."

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  • "We went on our Honeymoon to East Africa the first 2 weeks of October this year during the Pandemic. To say that Yellow Zebra and the overall experience was amazing is a true understatement. Every single person, at every location in Africa was wearing masks and taking extreme measures to keep the..."

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  • "We booked our safari holiday for Oct 2020 over 18 months ago and Sam there was fantastic in his advice and booking us our dream trip. A couple of months ago Emma, one of their managers, contacted me with a choice of moving our holiday to next year or still going this Oct but with one accommodat..."

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  • "Yellow Zebra was immensely helpful during these uncertain times. They communicated often and were very transparent. They also made rescheduling our honeymoon a complete breeze and stress free. I highly recommend them and they’re the best travel agency we’ve ever worked with!"

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  • "We were unable to take our trip to Tanzania this year because no flights were available due to Covid-19 country restrictions on US citizens. Yellow dog quickly and seamlessly re-booked us for next year. Based on my experience with Yellow Zebra in comparison with other agents I have been dealing w..."

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Europe's Leading Safari Tour Operator 6 years in a row

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Tried & Tested

  • We have visited all the destinations we offer.
  • We use only the best suppliers and guides.
  • We offer unbiased opinions and honest advice.

Accredited & Bonded

  • Fully accredited and bonded under ATOL 10614.
  • Fully independent and owner run.
  • On standby 24 hours per day, 365 days per year.

Passionate Experts

  • Our consultants have lived and worked in Africa and have a real passion for what they do.
  • We offer fully bespoke and skilled itinerary design with a friendly and helpful approach.

Our Guarantee

  • Fair, consistent pricing.
  • No surprise credit card fees.
  • Skilled advice from real experts.
  • It’s that simple.

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©Yellow Zebra Safaris
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