‘Sales’ and ‘Operations’
In our opinion it goes without saying that the best advice is born out of personal experience. However we believe that simply having experience of a destination is not nearly enough. One trip to Tanzania does not make you an expert – far from it!
We are very proud to say that our ‘Sales’ team is one of the most experienced in the entire industry. Our team is made up entirely of professional safari guides, camp managers and people who were born and raised in Africa.
Together they have guided safaris across the whole of ‘Safari Africa’ and worked in some of the most famous camps on the continent. It is this experience that makes the difference – you are dealing with genuine experts at Yellow Zebra.
When you have finished designing your trip, ‘Operations’ then takes over. Our Operations team is in control of ensuring your trip goes flawlessly whilst you are on the ground in Africa. Their work is meticulous and is as important a role, if not more so, than designing the safari in the first place.
Abi was our first member of Operations. She is an ex-Botswana safari guide who has also run the famous Abu Camp, Ralph Bousfield’s Jack’s Camp and San Camp, as well as Richard Bonham’s phenomenal ol Donyo in Kenya.
Running our Operations however is Susan. Susan was one of the founding members of Bales Worldwide (which sold to Richard Branson’s Virgin). She has a proven track record of immense attention to detail and high levels of customer service.
Catherine works alongside Susan and also runs our charity arm. She has worked for ‘Operation Hunger’ in South Africa, ‘Good Hope’ in Kilimanjaro and the ‘Upendo Artist Association Children’s Home’ in Tanzania.
Susan's knowledge and experience of operations in particular works very well with Abi’s familiarity of logistics on the ground. Catherine's approach to sustainable tourism and a focus on our charity projects as a whole guarantees our clients are well looked after from start to finish, in as responsible manner as possible.
Feel free to join us in our offices whenever you are in town; you're welcome any time.