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Book with confidence

We take your confidence in booking extremely seriously and have made specific changes during COVID to give you the extra confidence you may be looking for.

As always our 'YZ difference' sees your safaris designed by genuine experts and our background support sets the industry standards when you're away. We are proud to see that it is this approach to our business that sees us as the leading tour operator on Trustpilot for client reviews, and has seen YZ as Europe’s Leading Safari Company for the last five years in a row.  

For every new booking, from the 15th August 2020 onward we have new terms for our clients. Below are our new 'top four reasons' to book with confidence during COVID.

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100% money back guarantee

At the point of your final payment - just over two months before travel - we will discuss your booking with you. If COVID 19 is preventing you from travelling (as per British FCO advice) then we will return all of your deposit in full. You can therefore book your safari COVID hassle free*.

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Flexibility in booking

Our goal has always been to be as flexible as we can be. This has never been more important than it is now! If needs be we’ll help wherever we can to negotiate terms with camps that enable you to be confident to book your safari. 

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Our Chief Medical Officer

Our Chief Medical Officer (our ‘CMO’) is the most highly trained parks doctor in the industry. Should you need expert medical advice and support whilst you are away - from an upset stomach to the most serious of incidents - our CMO is on call 24/7 for our clients. We do not know of another safari tour operator with this level of expert advice.

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Health and Safety

It goes without saying that every lodge we sell is visited by our experts. However we also employ an internationally recognised independent company to do health and safety checks on every property in our portfolio. Combining this with our CMO is a level of client support not seen elsewhere in the industry. 

*Please note that there are a handful of trips where our money-back guarantee does not apply. Your specialist will talk you through this and advise you before any bookings are in place. 

 

Before we continue...

We'd also like to remind you of the reasons that we are viewed by the safari industry as one of the leaders in our field. It is at times like this that our clients need to know we are thinking about their well being at every set of the way, from the first moment you enquire with us, to the moment you return back after your safari.

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Trustpilot's Leading Tour Operator & Safari Tour Operator

We are very proud to have been recognised as Trustpilot's leading tour operator & safari tour operator. With over 800 independent reviews and the highest 5 star rating we like to think it's the best recognition of how we look after our clients.

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Genuine expertise, our USP!

Your safaris are designed by genuine experts. Our safari specialists are made up of professional safari guides, camp managers and people who were born and raised in Africa. It is their level of on the ground experience, at some of the best companies in the industry, that guarantees you the very best safari design. 

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Our Price Promise.

Our price promise means that you are guaranteed to be paying some of the best prices in the industry. We ask our clients to recognise the fact we can prove we offer a higher level of expertise and operational excellence on like for like trips than other tour operators, however if we are ever found to be more expensive than the competition then 99% of the time we will beat the price you have received. 

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Europe's Leading Safari Company 5 years running.

The World Travel Awards, recognised by the Wall Street Journal as the 'Oscars of the travel Industry', have voted Yellow Zebra as Europe's Leading Safari Company for five years in a row. It is an award voted for by the public and the industry itself.